Pensacola Energy

Create your account below

Pensacola Energy and/or Sanitation Services customers must create an account to use the online system. Enter the required information in the above form, then click the "Create Account" button below.


Passwords must be at least 12 characters in length and contain at least one of each of the following: Uppercase, lowercase, number, and symbol.

 
If you suspect a gas leak, please call our 24/7 dispatch center at (850) 474-5300.
If you have received a disconnect notice, are scheduled for disconnect today, or have already been disconnected, please call our Customer Service Department, Monday – Friday from 8:00am to 5:00pm at 850-435-1800 to make arrangements or have service reconnected.
Important Notice: You must create an account to access our new online system on or after May 4th, 2026.

Welcome to the Pensacola Energy & Sanitation Services online account system!

Previous Online User? Please use the Create an Account button below (have a copy of your bill ready) to sign up in our new online system to gain access to your natural gas and/or Sanitation account, make or schedule payments, set up your payment methods or explore our new features.
Note: Previous users were NOT migrated from our old system.

New or Existing Customer with No Online Account? Use the Create an Account button below (have a copy of your bill ready) to create an online account to gain access to your usage and billing history, make payments, schedule recurring payments, enroll in paperless billing or access other services.

In a Hurry? No Time to Explore our Online Features? Make a guest payment without logging in by clicking the One-Time Payment button below. You can come back at your convenience to create an account to save payment methods in your wallet or explore other features! You may also make a payment by phone or check your account balance 24/7 with our automated phone service by dialing (xxx) xxx-xxxx.

Click here to view FAQs.

Pensacola Energy & Sanitation Services provides natural gas service to most of Escambia County and garbage, yard waste and recycling only within Pensacola city limits.

Click a button below to visit our homepages to learn more about our programs and services.

Pensacola Energy Sanitation Services